Pacific Coastal Airlines new Digital Foot Print

Pacific Coastal has been a long-time client of ours and we are very pleased to announce the launch of their new website. One of the key strategies of the site planning was to invite people to spend more time on the site and not just book their flights. The home page uses tiles with a filter to help people get fast access to the exact information they are looking for.

The former site only had booking capabilities on the home page, on this site the booking ribbon was created and designed seamlessly into every page. No matter where you are on the site you can book a ticket. We felt this was key to making the site more accessible and easy to use.

Pacific Coastal had unused items that didn’t have a long-term home. In this site we created many areas to leverage the years of content creation and make it accessible to the general public. A great example of this is Kids section with colouring books and puzzles that were put together. We also collected up all past issues of Soar Magazine and gave them a home.

Last but not least is the Fares & Passes. With Bravo, Classic, and Encore to choose from we really wanted to make it easy for people to figure out which one makes the most sense for them and their family or business. With all information readily available and with clear visual aids to help out the section has now been brought to life.

Top 10 lists: Traffic source or waste of space?

Top 10 lists are the fast food of the article world. They’re quick to write, people can skim them and feel they learned something, and it’s easy for the writer to position themself as an expert or someone with unique knowledge. But these articles are often misleading and provide limited (although often targeted) information. Does society prefer superficial knowledge? Noam Chomsky refuses television interviews because, “nobody wants a real answer, just a sound bite – if you ask me [Noam] a question I will give you the full answer. It may take a while.” Facebook overflows with top 10 lists. Are they empty and useless or a great way to spread your message?

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Six Marketing Pitfalls to Avoid

As a business consultancy that helps growing companies, we have seen numerous marketing traps business are susceptible to. We have listed the top six to avoid below:

1.Undefined Target Market

A start-up company looking to attract its first clients or customers may be tempted to serve whoever comes its way. As your business grows, it is impossible to attract your ideal demographic without knowing your target. An undefined target market leads to mixed marketing messages, confusing all stakeholders.

2.Non-Strategic Marketing

Through trial and error, we may form our own conclusions as to which marketing tactics work. What seems to be a fool-proof marketing plan, however, can sometimes be non-strategic. In addition, maintaining too many tactics that do not support each other is expensive and can result in insufficient frequency of deployment.

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The Anatomy of a Compelling Company Story

Every company has a story. Some are exciting like Virgin’s, some tug at your heart like Tom’s shoes, and others are more utilitarian (important note: confusing “utilitarian” for “boring” is usually a mistake). The most successful companies spend time finding their niche in our world – following market trends while looking beneath the surface of their product or service to uncover the true value of what they offer and why consumers should care.

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What is a random market – and are you serving one?

Do you know your ideal market, or markets? Were your marketing materials deliberately designed to appeal to this group? Are your messages and taglines targeted to your particular client demographics? Have you performed market research and based your advertising on the findings?

If you answered no to some (or all) of those questions, then you may be trying to serve a random customer base. Is this a bad thing? Yes and no. Let’s explore.

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Advertising: short-term brilliance or long-term strategy?

Imagine that you are an established company who creates a product that is valued by consumers. You devote a $50,000 advertising budget to boosting your market presence – but your revenue doesn’t change. Who’s to blame? The magazines for misrepresenting their readership? The radio stations for exaggerating their audience? The agency for not being “clever” enough? Let’s look at a few places where this process can (and often does) go wrong.

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Pacific Coastal Airlines Ad Campaign

Pacific Coastal’s passion is British Columbia. They are intimately familiar with the most idyllic and untouched parts of a province where over half of the population occupies only 0.5% of the land. Since many of their past promotions were aimed at business travellers, Pacific Coastal launched the 4for3 campaign to inspire BC residents to explore their own unique province. Living Blueprint brought the campaign to life through a video accompanied by web, print, and point-of-sale advertising.

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